Updated as of February 5, 2004
This Privacy Policy discloses the general privacy practices for the OSIsoft web
site. OSIsoft is committed to respecting your privacy rights when visiting any OSIsoft
web site, such as this one. To protect your Personal Information, OSIsoft has created
the guidelines outlined below. Understanding that Internet technologies are rapidly
evolving, any changes to this policy will be promptly posted on this page, with
an updated “effective date” posted at the end of this policy.
Information Collected:
While visiting any of the OSIsoft web sites (collectively, the “Site”), we may ask
you to register and/or provide information that personally identifies you (“Personal
Information”) for purposes of interacting with the Site. Such Personal Information
may include, but is not limited to, your name, phone number, street address, and
e-mail address. On any page thPrivacy2.aspxat collects
Personal Information, we will specifically describe what information is required
in order to provide you with the product or service, enter you in the promotion
you have requested, or respond to your inquiry or comment.
What are Cookies?
A cookie is a small data text file that a web site sends to your browser, which
is stored on your system. The Site can only access the information from a cookie
sent by the Site. We cannot access cookies sent by other web sites or the information
contained therein. Additionally, we cannot learn your e-mail address or any other
information about you through the use of a cookie. The only way we would learn such
information is if you specifically and voluntarily submit that information to us,
for example, through a registration system, or by entering a sweepstakes or promotion.
We could use an advertising server developed by a third party to display ads on
the Site. Some of these ads may contain cookies that are sent by third parties (e.g.
advertising agencies or advertising clients). We do not have access to these cookies
or any information that they contain. We encourage you to contact the advertiser
or its privacy policy for more information on these cookies. Links from other Web
sites that appear on the Site may also send cookies; but we do not control such
activities.
Why does the Site use cookies?
OSIsoft uses cookies to track usage of the Site and further personalize your experience
when you are visiting the Site. By tracking usage, we can best determine what features
of the Site best serve the users.
What benefits do I receive from cookies?
Overall, the use of cookies helps to give you a more personalized experience at
the Site. The information is used to keep our Site fresh and relevant to you the
user. Cookies also identify you to our server, allowing you to avoid retyping your
e-mail address and password each time you access the Site.
May I decline to accept a cookie?
You may decline to accept cookies sent by the Site by selecting an option on your
browser to reject cookies. However, portions of the Site which require registration
will not be accessible to you. In such cases, we ask that you register and provide
us with basic information on our registration page, or sign in if previously registered.
Cookies enable our server to know that you are a registered user, and will eliminate
the need for you to log in each time you access our Site.
IP Addresses:
OSIsoft logs IP addresses, or the location of your computer on the Internet, for
systems administration and troubleshooting purposes and to determine site usage.
Your IP address does not contain personal information about you.
Use of Personal Information
We believe in protecting your privacy, and will not share Personal Information with
third parties outside of OSIsoft, except as described in this Privacy Policy. We
believe we can enhance your experience on our Site with the information you share
with us. We use Personal Information about you to improve our advertising and marketing
efforts, to statistically analyze Site usage, to improve our content and product
offerings and to personalize the Site’s content, layout, and services. We may also
use your Personal Information, such as your e-mail address or mailing address, to
contact you regarding products and/or services that may be of interest to you, to
respond to an inquiry from you regarding the information that we have collected,
or respond to your comments and suggestions. OSIsoft may match specific and/or aggregated
Personal Information with third party data to provide you with product and content
offerings that interest you and improve our advertising and marketing efforts. OSIsoft
also may disclose aggregated user statistics in order to describe our services to
potential advertisers, partners, other third parties, our affiliate companies, and
for other lawful purposes.
As part of your experience on our Site, you may receive communications from us related
to products and services that might interest you. While we believe these services
will enhance your experience at our Site, you will at all times be able to opt out
from receiving these communications, either by specifically opting out of these
services or by deleting your profile from our database. Please refer to “Opting-Out”
for further reference.
We have today, and will in the future have, arrangements with third party service
providers, such as credit card processors, shipping companies and fulfillment services.
When you sign up for a service we offer on the Site, we may be required to share
Personal Information with that service provider in order to provide the service.
These third party providers are required to comply with this policy and protect
your information in the same way we do. They are not permitted to retain or use
Personal Information for any purpose unrelated to providing the service. OSIsoft
may also offer other services as a part of our Site. If you choose to use these
optional services or opportunities, we may provide some of your Personal Information
to these parties. We will not do so without telling you in advance, and you can
avoid having us make such disclosures by choosing not to use these services or features
of the Site. Some of these third parties may also collect their own Personal Information
in connection with providing the service. We encourage you to check the applicable
privacy policy for that portion of the Site prior to disclosing Personal Information.
Please refer to “Party Collecting the Information” for further reference.
We may provide Personal Information to our affiliated companies in order to improve
our marketing and advertising efforts and your experience with our Site. Although
this Privacy Policy generally applies only to OSIsoft, and not to activities or
information collected by our offline partners, in the event we share Personal Information
you provide us on the Site, we will require that our affiliated companies comply
with this policy with respect to that information and protect your information in
the same way we do.
We reserve the right to disclose Personal Information when needed to comply with
the law or a legal process, cooperate with investigations of purported unlawful
activities, to identify persons violating the law, or in connection with the sale
of part or all of OSIsoft’s or its affiliate’s stock or assets.
Party Collecting the Information
This Privacy Policy only addresses the use and dissemination of information that
we collect from you. To the extent that you disclose any information to other parties,
whether through, for example, blogs, bulletin boards, and the like, through third
party services or promotions offered on or through the Site or through other web
sites throughout the Internet, different policies may apply and OSIsoft shall not
be responsible for the use or dissemination of such information.
The Site may offer forums, message boards, or chat rooms as one of the services
on the Site. If you disclose personal information in one of these forums, this information
can be viewed, collected, and used by others. OSIsoft is not responsible for the
use of information you disclose in these forums. We encourage you to consult the
Forum Rules regarding the policies and procedures that apply to that portion of
the Site. Our Sites may operate as part of a larger group of sites, and may carry
co-branded pages. In addition, other sites may use the Site’s or OSIsoft’s name.
Since OSIsoft does not control the privacy policies of third parties, you are subject
to the privacy customs and policies, if any, of such third parties, and OSIsoft
shall not be responsible for the use or dissemination of your private information
by such parties. Therefore, we encourage you to ask questions and review those parties’
privacy policies before you disclose your Personal Information to others.
Links to Other Materials
Third party sites linked to and from the Site are not necessarily under the control
of OSIsoft. OSIsoft shall have no responsibilities or liabilities whatsoever for
the content or privacy practices of any such linked site or any link or linking
program at any time. OSIsoft does not necessarily endorse companies (or related
products or services) to or from which the Site is linked. If you decide to access
any of the third party sites linked to the Site, you do so entirely at your own
risk.
Children’s Privacy
OSIsoft cares about the safety of children and their use of the Internet. Therefore,
in accordance with the Children's Online Privacy Protection Act of 1998, we will
never knowingly request or solicit personally identifiable information from anyone
under the age of 13 without verifiable parental consent. In the event that we receive
actual knowledge that we have collected such personal information without the requisite
and verifiable parental consent, we will delete that information from our database
as quickly as is practicable.
Opting-Out
We respect your privacy and ability to choose whether to share information with
us and any third party. You may choose to “opt-out” of sharing Personal Information
in several ways. When choosing to use certain features or services on the Site,
you can choose whether to share optional Personal Information in connection with
the feature or service. If you receive communications from us that you prefer not
to receive, you may opt out from receiving these communications, by modifying the
contact options in your registration profile. You may “opt-out” altogether from
providing Personal Information to us by not registering on the Site and thereby
not providing Personal Information. You may also choose at a later date to have
your name removed from our database by clicking on the Opt-Out/Unsubscribe link
contained within Email communications or by sending an email to webmaster@osisoft.com
with “unsubscribe” contained in the subject line. Certain portions of the Site and
certain services provided on the Site, however, do require registration in order
to access or use these areas and services. If you choose not to register or provide
certain information, these areas will not be accessible to you.
Security
OSIsoft maintains above industry standard safeguards to ensure the security, integrity,
and privacy of the Personal Information that you provide to OSIsoft. Contacting
Us If you have any questions or comments about our Privacy Policy, please e-mail
us at webmaster@osisoft.com.
Effective Date and Changes
This Privacy Policy is effective as of February 5, 2004. OSIsoft reserves the right
to modify the terms of this policy at any time and in our sole discretion, by posting
a change notice to this page. Your continued use of the Site following our posting
of a change notice will constitute binding acceptance of those changes.